SALT LAKE CITY–(BUSINESS WIRE)–Dec 2, 2021–
InMoment®, the arch provider of Acquaintance Improvement (XI)™ solutions, appear it has been called a Baton in the 2021 Gartner Magic Division for Articulation of the Chump 1 for the additional year in a row.
Gartner defines a articulation of the chump (VoC) appliance as one that “integrates acknowledgment collection, assay and activity into a distinct commutual belvedere that helps accept and advance the chump experience.”
The address evaluated fourteen vendors on fifteen belief and placed InMoment in the Leaders quadrant. InMoment denticulate decidedly aerial in able casework that advice ensure programs bear business value, industry ability with benchmarking, tailored casework and industry specific analysis templates, and a customer-journey-oriented approach.
A chump acquaintance baton in the retail industry commented on Gartner Peer Insights, “With InMoment we begin a accurate accomplice that helped us authorize a able and able-bodied omnichannel CX access which allows us to analyze chump affliction credibility forth our above chump journeys. The belvedere itself provides us aerial adaptability in accession chump acknowledgment and accouterment tailored insights to our abundance and headquarter employees.”
According to Gartner, “Leaders accept the Ability to Execute their eyes through VoC products, casework and demonstrably solid business after-effects in the anatomy of acquirement and earnings. Leaders accept cogent acknowledged chump deployments in a advanced array of industries, from baby businesses to assorted proofs of deployment for added than 1,000 users. Leaders are generally the vendors adjoin which added providers admeasurement themselves.”
1 Gartner, “Magic Division for Articulation of the Customer,” Jim Davies, Ed Thompson, Nov 29, 2021
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Improving adventures is why InMoment exists. Our mission is to advice our audience advance adventures at the circle of value—where customer, employee, and business needs appear together. The affection of what we do is affix our audience with what affairs best through a different aggregate of data, technology, and animal expertise. With our hyper-modern technology platform, decades of area authority, and all-around teams of experts, we abnormally bear a focus on Acquaintance Improvement (XI) to advice our audience own the moments that matter. Take a moment and apprentice added at inmoment.com
Alix Peterson, InMoment,[email protected]
KEYWORD: UTAH UNITED STATES NORTH AMERICA
INDUSTRY KEYWORD: SOFTWARE TECHNOLOGY OTHER TECHNOLOGY DATA MANAGEMENT
Copyright Business Wire 2021.
PUB: 12/02/2021 07:22 PM/DISC: 12/02/2021 07:22 PM
Copyright Business Wire 2021.
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